Maddie Grant, CAE of SocialFish and I have collaborated to create an on-demand Essentials of Online Community Management course. The 5 video lessons are each 30+ minutes in length, accompanied by sample documents or homework assignments, and an assessment to test your comprehension. Here’s the curriculum:
- Setting strategy
- Going live
- Sustaining engagement
- Managing risk
- Reporting & ROI
Whether you’re a part-time or full-time community manager (or an executive who oversees community management), this course covers all of the need-to-know elements of community management with no BS. It’s fast and furious, allowing you to drastically shorten the learning curve and start getting results from your online community in short order.
To be clear, this course isn’t a comprehensive deep dive into the finer points of community management. You probably don’t have time for that, anyway. But because it covers only the most important aspects, you can sign up for the course now and complete it in 3-4 hours today, or take one lesson per day and knock it out in a week. Plus, as a participant, you have access to Maddie and me to ask questions or get feedback on specific issues you’re facing. 
Through April 30, 2014 we’re offering introductory pricing of $695 — on May 1, 2014 the price increases to $895. Here are some samples for a little taste of what you’ll get in the Essentials of Online Community Management course.
Sample Assessment
One of 5 sample documents
